Integrated Building Maintenance Boosts Business through Ariba

Company increases leads by 35 percent, lands $500,000 contract using Ariba Discovery

SUNNYVALE, Calif. – November 12, 2013 Not all leads are created equal. As Integrated Building Maintenance has learned, when it comes to finding the right buyer at the right time in the purchasing cycle, traditional sales tools often fall short. While the company actively engages in email campaigns, online marketing and social media to build its pipeline, these activities tend to generate a low percentage of qualified buying opportunities. So it decided to explore ways to expand its lead funnel.

“We needed a platform through which we could highlight our distinguishing characteristics and set ourselves apart from the competition,” said Taylor Gifford, National Sales, Integrated Building Maintenance. And the company found one in Ariba Discovery, the premier service for matching business buyers and sellers globally, offered by Ariba, an SAP Company and the world’s business commerce network.

Delivered via the Ariba® Network, Ariba Discovery simplifies the process of lead generation by instantly matching buyer requirements to supplier capabilities. Using the service, Integrated Building Maintenance is able to showcase its technology capabilities, green initiatives, and broad service lines. And this, according to Gifford, has led to a significant increase in new business opportunities.

“Ariba Discovery has expanded our lead funnel by 35 percent,” Gifford says. “And due to the collaborative nature of the service, leads are typically about 20 percent more qualified than those coming from other e-marketing sources.”

Integrated Building Maintenance successfully converted one of these leads into a $500,000 snow removal contract from a leading retail chain and recently bid to serve additional locations and expand the contract to over $1.4 million.

“Lead generation can be costly and time consuming, particularly for small to medium sized-companies. But with the right tools, selling organizations can quickly and easily enhance the efficiency and effectiveness of this critical task,” said Rob Mihalko, Vice President, Seller Marketing & Ariba Discovery. “Ariba Discovery provides instant access to targeted buyers around the world, which companies like Integrated Building Maintenance can leverage to expand their customer base, and ultimately, their revenue.”

In the past 12 months, more than $5 billion in new business opportunities were offered through Ariba Discovery, over 15 million leads distributed, and more than 30,000 matches between buyers and sellers made. To learn more about the service and the results it can deliver for your organization, visit:

About Integrated Building Maintenance
Integrated Building Maintenance provides multiple property services for commercial buildings across the United States. The company has an Environmental Policy and is dedicated to pursuing methods to deliver building services with as little environmental impact as possible. For more information, visit:

About Ariba, an SAP Company

Ariba is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the AribaNetwork to simplify inter-enterprise commerce and enhance the results that they deliver. Join them at:

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 251,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

# # #

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2013 SAP AG. All rights reserved.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.  Please see for additional trademark information and notices.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, From this site, you can embed videos into your own Web pages, share video via email links, and subscribe to RSS feeds from SAP TV.

Follow SAP on Twitter at @sapnews.

For More Information

Karen Master
Ariba, Inc.